Read It All Before You Join
Most companies make you sign first and read later. We publish the whole agreement and explain it clause by clause – because a Partner who understands every line is a Partner who stays. Everything below describes the actual signed documents: the Onnero Mystro Partner Agreement. Nothing on this page replaces the Agreement you sign, the Clauses always win.
It costs $140+GST (so $154) a month to join the Mystro Partner Program. The first month is paid when you sign up. Subsequent months are deducted from the commission you earn. Though, you pay nothing more until you earn.
You are licensing the exclusive right to operate Onnero’s Mystro platform in one named region, and you earn half of the commission Mystro actually receives on the real, paid business you build there. That’s the whole deal. It is a licence, plain and simple – not a piece of a company, not property, not a promise of income.
The licence covers the full Mystro Range: live event bookings, merchandise sales, the loyalty programme, vouchers and gifts, Mystro B2B and corporate rewards, the Mystro AI agent, and carbon offsetting. And the honest core, in one line: your region earns nothing until you operate it.
It’s also a license for Onnero’s Mystro platform ONLY, and doesn’t include any other Onnero platforms, products or services.
Your Money, Defined Precisely
The contract states the deal in one line: you bring the venues – then, and only then, do you earn from them. A “Registered Member” is any venue or promoter that registers through your flagship site, links, QR codes or widget – and they stay attributed to you for the life of your licence (lifetime tagging).
“Mystro Net Commission” is the commission Mystro actually receives on a confirmed, paid transaction, net of payment-processing costs, refunds, chargebacks and applicable taxes. You earn 50% of it on your Registered Members’ transactions – the tickets sold to their events – and the Attribution Rules, published on your dashboard, attribute every transaction to one and only one partner.
The territory itself is your exclusive seat and brand, not a fence: ticketing that merely happens inside your boundaries belongs to whoever brought it. No members and no operation means no earnings. Commission is calculated in arrears, itemised transaction by transaction on your dashboard, and paid by bank transfer to your bank account 14 days after the event.
To be perfectly clear, the territory is exclusive in so much as a member that is based in your territory that holds an event in another territory is still yours. You can’t market or sell to venues or promoters in another territory – unless prior written approval has been granted by Onnero – however, if a promoter you have recruited from your territory holds an event (such as music festival) in a different territory, that event and the ticket value that your commission is based on, is yours, and no other Mystro Partner has a claim to that – unless prior written agreement has been reached between the relevant Mystro Partners and approved in writing by Onnero.
No earnings are promised – any figures you have seen are illustrative only.
Term, Exclusivity & The Performance Targets
Initial term of 24 months, renewing in 12-month terms unless either side gives 90 days’ notice. Exclusivity is real and it is earned by operating – the targets are printed in the contract. If you can’t see your region on the application form, it means it’s already taken.
Period
Month 1
Month 2
Month 3
Month 4
Month 5
Month 6
Month 7 and on
Minimum confirmed, paid bookings / week
Onboarding – no target
1 event
2 events
3 events
4 events
5 events
6 events – reviewed quarterly, raised only by agreement
“Persistent failure” is defined precisely – three or more consecutive months below minimum, or any six months in a rolling twelve – and only then may the Mystro territory be made non-exclusive, reduced, partly reassigned, or terminated. While you hold an exclusive licence and are in good standing, no other Mystro Partner will be appointed your territory. The training, AI staff and marketing engines exist precisely to keep you far above these numbers.
Training, & Partner Licence
If you can’t see your region on the application form, it means it’s already taken.
Training begins within 7 days of your start date – platform, ticketing flows, dashboards, venue and artist onboarding, marketing playbooks – plus the complete SOP pack. Throughout the term: your flagship territory site built, hosted and run by Mystro; transaction-level dashboard; approved brand assets; the Mystro AI agent handling enquiries; your ticketing links and widget; quarterly business reviews. You may market through any lawful channel – digital, TV, radio, print, events, PR, influencer, direct – with approved brand materials.
There is no upfront fee to become a Mystro Partner, however, there is a monthly Partner AI Ticketing Agent Fee (currently $154 AUD – including GST) paid by card or bank transfer in the currency shown at checkout, nothing more. If identity checks aren’t passed you get a full refund. You may cancel within 14 days of payment for a full refund – unless you asked Mystro to commence immediately and the territory has been countersigned and assigned (consumer law still applies, always).
Before you can sign, you tick each of these separately – none pre-ticked: it’s a licence and nothing more; not a share or stake in any company and no return is promised; you are an independent contractor; no income is promised and you haven’t relied on any forecast; the territory is a licence area, not property; you are paid only on genuine confirmed transactions and never for recruiting anyone; only ordinary money is involved – payment is by card or bank transfer; and you handle your own legal and tax compliance. We make you read the full terms before we accept your Mystro Partner application. That’s deliberate.
The licence can’t be resold or transferred without Mystro’s written consent. Either side can walk away on 90 days’ written notice – and commission already earned on genuine transactions remains payable after termination.
Your first 6 months, mapped.
Month 1 – Onboard.
Month 2-3 – Launch.
Month 4-6 – Scale.
Training and the SOP pack delivered. Flagship site live. Marketing plan agreed. No event or ticketing target – this month is about learning Mystro.
Events booking and ramping. First local venue introduced. The artists booked and the ticketing drive begins.
Ticketing rising week on week. Venue network live, and future events ramping. Your first quarterly review sets the next ramp.
