Onnero’s Buyer Protection Policy
Onnero Members benefit from the unique protection offered by our Buyer Protection Policy that ensures the
This Policy helps you when you buy Products from any of the Manufacturers, Producers and Brands that sell items or services on our website.
Onnero’s Buyer Protection Policy coves the quality, description and performance of the products as well as the timely delivery and the condition of the Products once received.
Every Product on our website has been vetted and tested for quality, traceability, sustainability and affordability.
Every Manufacturer, Producer and Brand has been Onnero Approved.
The Onnero Guarantee
If any aspect of your experience with Manufacturers on Onnero is unsatisfactory, you can report the issue to us and we’ll quickly determine if you are eligible for a refund.
The Terms and Conditions of Sale, Change of Mind Returns Policy and Delivery and Returns Policy apply in determining eligibility for a refund under this Buyer Protection Policy.
If you are not happy for any reason, please contact our Member Support team.
